One thing that annoys me, but I kind of understand, is when airlines don’t publish their routing rules. Either their terms and coniditons leave out the technical info or they just say to call. Actually, most airlines leave out the technical issues and details.
A while back, perhaps a year or even two years ago, I posted about routing through the Middle East and Asia to save miles (which I continually have posted about… like yesterday). And I just remember someone in the comments “setting me straight” on the issue, explaining that most routes would exceed the MPM (Maximum Permitted Miles). Besides the usual ways around this, it turned out that it never mattered much.
Today I got an email regarding yesterday’s post, The Top 6 Uses of United Miles. In it I point out that the award chart starting from Hawaii is pretty stellar. So I got a question about combining the Hawaii award chart to continue to route through Europe to get to Asia. The answer is just not as easy as I would like. My answer is, officially no, and United.com will give you an error, but you should definitely call because it would be awesome. Here’s why…
Does anyone remember the flyertalk thread where someone “broke” the case that you are permitted going 15% over the maximum? Although I guess this is kind of common knowledge now, but makes me wonder what the word “maximum” even means if you’re allowed to go over it.
The thing is that I would book flights that go more than 15% over often. Although, there are a few routes that I couldn’t even find the MPM for. Assuming the MPM for Oceania to Oceania is around 2,000, I went 6 times over. But I don’t remember finding a specific MPM for GUM-RAR. Either way we flew over 24,000 miles roundtrip. About as much as North America to Asia via Europe.
So you shouldn’t care? Not anymore and I never really believed it existed. The bigger deal is that United.com‘s award engine seems to abide by these rules on standard routes, or something like it. Like North America to Asia. Still, I don’t know the actual rules on why but you still can’t book West coast USA to Asia via Europe yourself online.
Let’s pretend the MPM rules were in place… For example, it says Los Angeles (LAX) to Bali (DPS) has a MPM of 10716. This would definately make LAX-DPS via Europe a no-go, even abiding by the +15% rule.
Not that I believe in MPM, but I will say it’s interesting that this route is often not bookable online from the west coast. Could it be that they enforce some sort of MPM on this route?
Then we have the desired example, Hawaii (HNL) to Bali (DPS) has MPM of 8343.
This is way more restrictive and way further away from Europe. So coming close to 8343 miles is down right impossible if you want to route through Europe. Hawaii to Europe is nearly that amount.
But here’s my take on the situation, if the agent’s computer allows it, the agent will. It also seems that their computer is often not coded to prevent tickets that exceed the same rules we have on United.com. Just going to United.com will likely get you shut down. Perhaps United.com knows the rules and the agent’s system requires them to know the rules… and of course they don’t – no one does really.
So when you go over, call. This seems to be my advice. I mean, clearly you were/are able to book tickets that exceed the MPM and there are numerous examples of people exceeding the MPM + 15% then/now. So why not call and try to route through Europe to Asia regardless of where you’re starting from as no one really knows the routing rules now. If you read the post on The Secrets of Award Pricing Engines – The Most Powerful Zone, you know that at the very least it’s going to price like an Asia ticket and hopefully the agent won’t think your traveling around the world for only 65,000 miles in Business Class as odd.
For you old pros, perhaps you know the call, book, call and book more trick. Let me just say this for those who live in LAX, while being vague and admitting it is more risky and costs a little more… Lets say I book a ticket to JFK-FRA. It’s ticketed and paid for. Then my plans change but slightly and I just want to tack on a segment like LAX-JFK without changing the JFK-FRA flight. I just make it so I layover in JFK. Well, it’s still a US to Europe ticket, right? So it costs the exact same. You’ll just have to pay the change fee, that’s all, no extra mileage deducted. When doing this the computer just seems to determine whether or not the LAX-JFK part is legal and doesn’t seem to care about the second part as it’s already determined it’s legal. From what I’m told, they won’t check the entire route’s distance. But you didn’t hear it from me.
Although, this still doesn’t get you the desired Hawaiian price and thus leaving the original question unanswered. Hawaii to Asia via Europe? Obviously worth testing. Here’s what I do know… When you start from Hawaii, Japan is a more powerful zone than North Asia, so there are great options even cutting out Europe, but still- if you can tack on Europe, this could be incredible.
One last tip/theory. It’s a little hard to explain without giving examples but perhaps the post on the most powerful zones will give some hints… I’ve decided recently that you can trick the computer’s understanding of the MPM by routing through a certain place that has a large MPM but has a lower “power” when pricing awards. Getting both the large MPM but lower price. Make sense? If not go read that post I mentioned.
If you still don’t believe that you can book a ticket to Asia from the west coast… Let me say that I can even get it to come up on the computer using the tricks talked about. Don’t believe me? Look:
But for some reason it rarely routes through Europe.
Anywho… Sorry this is part tips, part vague, part verbal processing. I’m also trying to test the waters a little to see if there is any interest in talking more about this. Either MPM, routes from Hawaii (which is something I should just test out personally), tricking the online pricing engine, etc…
So are these routing rules in place still? At all? Somehow?
Holy crap what a redemption.
Great post with tons of valuable information…keep ’em coming!
It’s posts like this that makes Travel Is Free my go-to resource for booking award flights on United. Terrific stuff! Practically renders round-the-world (RTW) tickets obsolete.
Extra bonus is I’m based in Honolulu, Hawaii. So I’d welcome posts about award flights originating from here 🙂
Just curious, do you call up individual partner airlines to confirm ticketing? I’ve seen a post on The View From The Wing saying that sometimes bookings on United.com don’t get ticketed with airline partners.
Found it. The post was titled:
“How To Make Sure You Really Have a Ticket When You Redeem Your Miles”
Wow! This type of post really gets me thinking…
Why doesn’t united.com allow me to book LAX-TLV-BKK as a one-way? It gives an error until you add BKK-LAX.
MPMs haven’t been involved in the rules for UA awards since 3.3.12. Award routings are region-based now. US-SEAsia as a TATL option has been around for a long, long time.
Thanks guys.
@ Marcus – Thanks man. Yea, I’ve thought about trying to make RTW tickets work but United seems to generous on regular awards. :-p
No I don’t call the airlines after ticketing and have never had a problem with it. Maybe I’ll get stranded one day but I doubt it. I’ll probably post an experience about United not ticketing a route at all but it seems to be quite different than what Gary @ vftw is saying. YMMV.
@ Alpicone – stopovers can only be added to a ticket on a roundtrip. Or do you just mean you can’t even layover there? Cuz if you’re talking about just a layover… that’s kind of the point, UA is fickle and west coast to Asia sometimes works and sometimes doesn’t.
@ Wanterding Aramean – That’s true. And I never believed we understood the MPM +15 in the first place, as I showed old examples where I went over it, and many other people did too. But I can’t really explain any other way why west coast to Asia via TATL rarely works on United.com. If you can explain why it doesn’t work I’d be interested to hear.
But I have never suggested that TATL to Asia is new. What I am suggesting is that Hawaii to Asia TATL would be a KILLER DEAL! (65k in Business Class roundtrip to Europe and Japan).
Hawaii to Asia TATL is not permitted. Nice try. But it is not an MPM issue. It is a routing zones issue.
The only reason west coast to Asia won’t work on United.com is because of the limited search results it displays now as well as the hampered multi-city interface. If you search US-Europe then Europe-Asia and find the seats which work calling in and booking is not a problem at all. And if you get lucky with the multi-city search it will work online, too.
Hmm. So I figured it’s not a legal routing… I guess my question is 1) Why? And 2) Can you still book it? :-p
Yea so… That’s my thing. West coast to Asia TATL seems to never work online. YET I can find the flight in as few or sometimes less connections. Like two flights, one on LH to FRA and then to BKK and back and it doesn’t show. Why? I know that sometimes the multi-dest will not show all the result a one-way will… but my question is WHY does that computer limit it? It’s just interesting to me that it’s the same dag on bugs that the CO engine had before the merger and big changes. Maybe some of those limitations are still in place?
I also think it’s interesting that they seem to limit availability shown on the multi dest tool when involving Guam or starting from Hawaii. It’s like they know where they can be take advantage of… Maybe I’m paranoid?
Great post! Like Marcus I am also based out of HNL, so any future post on routing would be awesome. Like I stated in the other post in powerful zones I know Japan is higher than Australia. I haven’t been able to test out other routes so if you figure it out please post. Also have you actually booked an award for HNL-SFO-NRT? The regions are hawaii-mainland-japan, so what I wanted to route was HNL-ORD-MCO(STOP)-SFO-KIX//KIX-HNL. I asked this question on flyertalk but got shut down due to backtrack routing.
@wandering aramean- can you explain the routing zones issue?
I am not able to book US-India-US within 65,000 miles trick. For me it always shows 80,000 roundtrip. Do you have any idea why ?
@ Royce – That is actually something I would really like to try. It could totally work. And all you have to do is add a through away for SFO-HNL and the ticket is cheaper.
And he just means that after the merger they changed it so only revenue tickets have MPM and award tickets only have restrictions on zones.
@ Suga – It seems to not work for India anymore. I forgot about that and lumped the Middle East and Central Asia together but went back to distinguish on the chart. But yea, it doesn’t reprice India on any other zone… which is a bummer.
Thanks, but I don’t get how it would be cheaper to add SFO-HNL? Isn’t my trip going to be a RT from HNL-KIX with a stop over in MCO costing 65k in business?
I mean if you’re not planning to actually return to Hawaii, adding a throw away would make it cheaper, IF you can get it to route through SFO. May be easier said than done. Hopefully I’ll have a trip coming up to test this out on.
I’ve booked SFO-LHR-BKK-HAN on United.com. Was also offered routings through FRA.
But is there a huge reason to try to book via the website vs just calling in and using a trick to avoid the phone booking fee?
No. The phone fee is about it. Although some routes (like the Caribbean Hopper) I wouldn’t call in.